About Modwest

• About Us
• Data Center
• Modwest Blog
• Testimonials
• Contact Us
• Feedback
• Jobs
• 
• 
• 

Employment Opportunities

We are constantly looking for talented individuals with skills relevant to the web hosting industry. We don't often advertise open positions, but we've been known to create new ones when the right sort of person comes along.

If you're tech-savvy, ready for a challenge, motivated by providing fantastic customer service, and interested in joining our high-performance team of great people in Missoula, we'd love to hear from you! Just write to .

• Technical Services Coordinator
• Support Engineer
• Project Manager
• Web Developer
• Product Manager
• Customer Care Specialist
• Web Production Assistant
• Marketing Specialist

We anticipate hiring for the following positions over the next 12 months or so.
 

Technical Services Coordinator

Terms: Salary + Benefits (Medical, Vision, Dental, 401k and PTO)
Hours: Full Time
Onsite: Yes (Missoula, MT)


What you'd be doing:
This position is responsible for a variety of roles throughout the company, including customer and internal technical support, process development, training, and documentation, software quality assurance, and assistance with creation of graphic design elements. Examples of tasks performed by the person holding this position might range from debugging an FTP connection issue to testing a web application to writing technical documentation to creating web graphics as the need arises.

Who we're looking for:
Multi-faceted knowledge and fantastic customer service talents are requirements for success in this position. We need an Internet generalist with substantial experience in and comfort level with numerous computer technologies, processes, and protocols, with a keen interest in adding efficiencies and elegance to existing processes.

Required Skills and Experience:

• Outstanding written and spoken communication skills
• Expert use of common internet applications include Outlook, Firefox, et al.
• DNS - registrars, whois, MX records
• Basic web development experience - FTP, CMS, HTML
• Basic Linux and DOS command line experience
• Windows, Linux, and Mac desktop support experience
• Familiarity with software development best practices
• Familiarity with Adobe design software

Desired Skills:

• Expertise with project management and the entire software development life cycle
• Hardware familiarity - cable creation, card installation, memory replacement, etc.
• Networking familiarity - subnets, switches, routing, firewalls, security
• Basic programming experience - PHP, bash, Perl, Java

 

Support Engineer

Terms: Salary + Benefits (Medical, Vision, Dental, 401k and PTO)
Hours: Full Time
Onsite: Yes (Missoula, MT)


What you'd be doing:
A Modwest Support Engineer assists Customer Care Specialists in providing technical support to our customers when the issues demand additional technical skills, knowledge, or access. The Support Engineer is responsible for analyzing and explaining the issue, implementing solutions, and communicating with the customer as needed, in addition to assisting our Operations team with incident response and basic systems administration.

Who we're looking for:
A talented technical communicator capable of reducing complex concepts to plain English and motivated by providing fantastic customer service to our valued customers. A broad and deep familiarity with numerous internet technologies and the ability to quickly debug technical issues are requirements for success in this position.

Required Skills and Experience:

• Basic Linux Systems Administration
• DNS - registrars, whois, MX records
• Apache - .htaccess, mod_rewrite
• PHP - basic programming experience

Desired Skills:

• Software Development Lifecycle
• Server hardware maintenance
• Perl, bash scripting
• C, Java programming

 

Project Manager

Terms: Salary + Benefits (Medical, Vision, Dental, 401k and PTO)
Hours: Full Time
Onsite: Yes (Missoula, MT)


What you'd be doing:
A Modwest Project Manager coordinates technical team activities associated with multiple projects for multiple clients, communicates with those clients, and keeps everyone appraised of progress throughout. The Project Manager is also responsible for assessing needs and developing detailed project requirements.

Who we're looking for:
A detail-oriented natural communicator who understands the software development process and is driven by achieving goals and meeting deadlines. Keeping track of the myriad details associated with multiple ongoing projects is a talent required of the position.

Required Skills and Experience:

• Fantastic written and spoken communication skills
• Professional presentation skills
• Software project management experience
• Familiarity with web development processes

Desired Skills:

• HTML/CSS
• PHP, MySQL

 

Web Developer

Terms: Salary + Benefits (Medical, Vision, Dental, 401k and PTO)
Hours: Full Time
Onsite: Yes (Missoula, MT)


What you'd be doing:
A Modwest Web Developer is efficient, writes clean machine- and human-readable code, communicates patiently with our clients and participates in the entire web development process from initial client concept to site launch to post-launch maintenance.

Who we're looking for:
A programmer with great communication skills who listens and responds carefully to client needs at every point during development. A team player who knows it's more important to serve the client than take the credit.

Required Skills:

• PHP
• MySQL and/or PostgreSQL
• JavaScript, AJAX, DHTML
• Web standards, XHTML, CSS

Desired Skills:

• Adobe image-editing products
• Subversion source control

 

Product Manager

Terms: Salary + Benefits (Medical, Vision, Dental, 401k and PTO)
Hours: Full Time
Onsite: Yes (Missoula, MT)


What you'd be doing:
A Product Manager researches market opportunities, schedules and manages promotional activities, creates product requirements, and manages the entire product lifecycle, drawing together engineering, sales, marketing, and operations.

Who we're looking for:
An experienced and knowledgable individual with superb written and spoken communication skills who is excited by and familiar with new technologies.

Required Skills:

• Office applications (word processing, spreadsheet)
• Basic business/financial analysis
• Excellent written communication skills
• Familiarity with software engineering lifecycle
• Familiarity with competitive analysis

Desired Skills:

• Familiarity with the internet / web services industries

 

Customer Care Specialist

Terms: Hourly DOE + Benefits (Medical, Vision, Dental, 401k and PTO)
Hours: Full Time
Onsite: Yes (Missoula, MT)


What you'd be doing:
A Customer Care Specialist answers questions via phone and email from both prospective and existing customers who have general and technical questions about their accounts and our company's services.

Who we're looking for:
An inherent inclination to patiently help people solve problems is key to success in this position. Clear written and spoken communication is a must, as is the ability to work efficiently in a fast-moving, collaborative, open workplace.

Required Skills:

• Familiarity with domain registrars and domain name transfers
• Configuration and use of common internet applications
• Basic HTML
• FTP software configuration and use

Desired Skills:

• Linux/Unix command line tools
• Apache
• MySQL
• PHP
• SSL certificates
• RT (Request Tracker)
• Ecommerce applications

 

Web Production Assistant

Terms: $10-$15/hr DOE
Hours: Part Time, 15-30 hours/week
Onsite: Yes (Missoula, MT)


What you'd be doing:
A Web Production Assistant communicates with our web design customers regarding changes to their sites, and helps the web development team implement those changes. This includes image preparation and manipulation, text formatting and editing, and basic layout changes using Dreamweaver and Photoshop.

Who we're looking for:
We're looking for a creative individual with a positive attitude and an appetite for learning new skills and trends in internet development. Clear, polite, professional written and verbal communication skills are a must, as regular contact with our business customers is an integral part of this position.

Required Skills:

• Web design
• HTML/DHTML/XHTML
• CSS
• Dreamweaver
• Photoshop
• FTP

Desired Skills:

• PHP
• Ecommerce
• MySQL

 

Marketing Specialist

Terms: Salary + Benefits (Medical, Vision, Dental, 401k and PTO)
Hours: Full Time
Onsite: Yes (Missoula, MT)


What you'd be doing:
A Marketing Specialist finds and interprets industry data and analysis to help develop our marketing strategies as well as plan and implement specific campaigns. This means creating the messages and graphics, initiating advertising arrangements, and tracking results.

Who we're looking for:
A creative mind with advertising savvy, business acumen, an eye for elegant and compelling design, and fantastic copywriting skills. Success in this position will require both big-picture strategic thinking and the ability to focus on the detailed results of specific campaigns.

Required Skills:

• Copywriting
• Adobe design software
• Business strategy development

Desired Skills:

• Web Development
• Campaign Management

How to Apply:
Submit your resume and letter of interest via email to: