Customer Support

• FAQ & Knowledge Base
• Password Help
• Email Help
• Contact Support
• System Status >>
• Feedback

  Support Categories:

Getting Started FTP Moving Domains E-mail Stat Reports Mailing Lists Apache PHP CGI MySQL Database Other Software Billing & Terms Control Panel E-commerce Pre-Sales

Search for keywords:

Browse by category: -- Select Topic -- Getting Started FTP Telnet/SSH Moving Domains E-mail Traffic Reports Mailing Lists Apache PHP CGI Other Server-Side Scripting MySQL Database Imaging Libraries Other Software Billing & Terms Control Panel E-commerce Pre-Sales

Can I do mass emailings through my ISP that advertises
my website?

Unsolicited commercial email is "spam". It is the position of many "blacklist" spam-blocking services that hosts of websites advertised in spam constitute "spam support services" and therefore qualify for blacklisting. Once a host is listed in one of these blacklists, all customers of that host may experience significant delays or rejected messages when sending email to recipients whose providers utilize these blacklists.

Because millions of networks use these services to block all email from blacklisted networks, and Modwest doesn't want to be on that list, we prohibit sending any unsolicited commercial email that advertises websites or mailboxes hosted by us.

If you send bulk email or electronic newsletters, regardless of whether you are using Modwest services to actually deliver the mail, we require that you comply with all our bulk email policies.

User-Contributed Notes

There are no user-contributed notes for this topic.

Related Questions:

Sending email takes a long time and then fails.

I get "relaying denied" when trying to send email from my computer.

My ISP does not give me an SMTP/Outgoing mailserver to send mail from my own computer, so I must use yours.

How do I send email?

Do you have screenshots of Outlook Express configurations?

How do I receive and read e-mail?

Occasionally, Outlook Express just asks for my username and password but will not let me get my mail.

Someone is sending viruses or spam that appears to come "from" an address at my domain.

Why can't I send or receive email with large attachments?

Do you have screenshots of Entourage 2004 configurations?

Do you support Secure POP and IMAP?

I can't get my email because I am continually asked to retype my mailbox password, or am getting a [LOGIN-DELAY] error.

Can I have a special MX record so a different mailserver like everyone.net or my own Exchange server will handle all mail for my domain?

Why am I getting spam?

Is there a way I can bounce all email addressed to unknown users?

How do I delete hundreds or thousands of emails easily?

How many email addresses can I have and how do aliases work?

Can I pipe email to a program?

How do I protect email that contains sensitive information?

Can I have an automatic reply sent to people who email me while I'm on vacation?

I cannot get into webmail.

Which e-mail protocol should I use, POP or IMAP?

How does the mail server filter spam and viruses?

How Do I Backup My Email?

Why won't my email attachment go through?

I receive too much SPAM: what can I do?

My website forms are spamming me with 'gibberish@mydomain.com' or Form Email Injection Attack

Do you scan email for viruses?

When I "Add Mailbox" in Onsite, it says "That login name is already taken. Please choose another."

Why are HTML emails a security hazard?

How do I view full email headers?

I get this error when logging into Webmail: Security failure, data decryption error

How do I import addresses into webmail?

How do I forward e-mail in OnSite?

Do you support anti-forgery standards (SPF / DomainKeys) for email?

Do you purge messages from Trash and Spam folders?

I'm having trouble with email.

Why can't I forward @mydomain.com email to my ISP mailbox?

Why is/isn't an email being marked as spam?

Why can't I delete messages from my mailbox if it is over quota?

Can I have an email address which both stores and forwards mail?

How can I access my Modwest mail from another provider's webmail?

What does the "Flag Subject" radio button do in OnSite spam settings?

Why is webmail seem slow?

When I send from Modwest webmail, my email has the wrong 'sender' or 'reply-to' address

Toggling 'Default Email Composition Format' to 'HTML' inside Modwest webmail only works temporarily

My Interspire Shopping Cart isn't Emailing Order Confirmations

Why can't I sort my messages in Webmail?

I use Modwest webmail. Is there a way to attach an image to my signature block?

Browse Categories: Getting Started, FTP, Telnet/SSH, Moving Domains, E-mail, Traffic Reports, Mailing Lists, Apache, PHP, CGI, Other Server-Side Scripting, MySQL Database, Imaging Libraries, Other Software, Billing & Terms, Control Panel, E-commerce, Pre-Sales