Customer Support

• FAQ & Knowledge Base
• System Status
• Contact Support
• Feedback

Search for keywords:

Browse by category: -- Select Topic -- Getting Started FTP Telnet/SSH Moving Domains E-mail Traffic Reports Mailing Lists Apache PHP CGI Other Server-Side Scripting MySQL Database Imaging Libraries Other Software Billing & Terms Control Panel E-commerce Pre-Sales

How do I send email?

1. You can choose to send email from a regular email program (also called a mail client) that runs on your own computer. These are programs like Outlook, Outlook Express, Netscape Messenger, Mozilla Mail, Eudora, etc. In order to be able to send email using your email client running on your own computer, you must put in the proper settings in the Configuration options of your email client.
   
   The settings you will need in your mail client in order to send email are:
   
   
   1. An outgoing mailserver name, also called an SMTP server or SMTP relay. You must contact your Internet Service Provider (ISP) that you get your own internet access from, and ask them what Outgoing Mailserver or SMTP server you should use in order to send email from your own computer. Your ISP is the (dialup modem, DSL, cable, broadband) company that you get your own internet connection from. All ISPs provide their clients with smtp relay service. Modwest is your website host, not the Internet Service Provider for your home or office.
      
      If you were already relaying mail through your ISP before you started hosting with us, then there is no outgoing mailserver setting that needs to be changed.
      
      
   2. Your return email address so that people can reply to your messages. If your return email address is at the domain name that you are hosting with us, then see this other FAQ on how to receive email.
      
      Your return or "From" email address would be something like you@yourdomain.com. Or, if you are not hosting a domain name with us, your return email address could be set to your modwestusername@modwest.com. You can put whatever email address you want in the "From" field setting of your email program (unless your ISP is like Verizon and forbids you from doing so). This is the address that people will see when they receive messages from you and is the address that they will reply to.
      
      
   3. Instructions for configuring Outlook Express that include pictures and screenshots are here.
      
      
   4. Instructions for configuring Entourage 2004 that include pictures and screenshots are here.
      
      
   
   
   
2. You can choose to send email from the webmail program in your Control Panel. If you choose this, see this other FAQ on customizing the "From" and "Reply-To" address that will be on all your outgoing mail sent from the Control Panel webmail program.
   
   
3. A third option for sending email is to get a shell prompt on the server and then use the Pine mail program by typing:
   
   
   pine
   
   More information and instructions on how to use Pine is here.
   

User-Contributed Notes

There are no user-contributed notes for this topic.

Related Questions: